Shipping Policy

We offer premium door to door shipping to orders in New Zealand and Australia. It’s part of our service. Once your order has been confirmed and processed you should receive your order overnight to 3 working days in New Zealand and Australia and 5 to 7 working days anywhere else in the world.

Please allow for an additional 24-48 hours to the standard delivery times for rural areas.

To ensure the safe arrival of your goods, all packages require a signature upon delivery. For this reason, we only accept a physical address. If you do not require a signature, please specify in the “comments box” where you would like the courier to leave your package.

If you’re not able to sign for your delivery, the driver will leave a card explaining the collection process from the courier’s collection address. This will be kept for 10 business days and returned to Kasmiri if not collected. If this occurs, Kasmiri will redeliver upon request, however shipping costs will be incurred by the customer and charged to your customer account. Please note, Kasmiri is not responsible for lost or stolen packages.

If you have any queries regarding delivery, please contact us at [email protected] and we will be more than happy to help.


All items purchased on our online store will be shipped to your location using premium shipping for a flat rate of $AUD 12.00 anywhere in Australia. All our shipments are tracked and includes door to door service. Estimated time of arrival for your item/s is overnight to 3 days.


Kasmiri welcomes International Orders (outside of NZ and Australia) and we provide premium worldwide shipping at a flat rate of $US 35.00.  We use DHL Express and our shipment to you will be tracked and it is a completely door to door service.

Please be aware your purchase order may be subject to Customs Import Duties, Taxes and other charges in your country. These duties and taxes are based on the value of the order and we recommend you check with your country’s Custom Import Duties before purchasing to determine any additional costs. Please note, duties and taxes and other additional charges are the responsibility of the buyer, not Kasmiri.

Estimated time frame for Receiving Your Precious Cashmere in New Zealand, Australia and Internationally.

  • For New Zealand: Delivery overnight to three business days from dispatch date. We use DHL Express for all orders to New Zealand for a flat rate of $NZ 25.00. We ship to New Zealand from Sydney Australia.
  • For Australia: Delivery is overnight to 3 business days from the dispatch date. Premium shipping on all orders within Australia for a flat rate of $AUD 12.00.
  • Worldwide: Delivery within 7 business days from dispatch date. For North America and USA, delivery within 5-7 days. For Europe delivery within 5-7 days and for Asia delivery within 5-7 days. We use DHL Express for a flat rate of $US 35.00